Professional Summary
- Dynamic and highly accomplished professional with around 11 years of comprehensive experience in Payroll Processing and HR Administration.
- Experienced Payroll & HR Operations Specialist with a proven track record in managing payroll, tax & benefits administration clients across the US and UK.
- Proven ability to deliver payroll consulting services that ensure accuracy, compliance with regulations, reporting and reconciliation.
- Manage day to day HR operations including salary, bonus review and performance appraisal, updating employee records, timesheet & leave requests process.
- Identify gaps, risks and opportunities for the continuous optimization of the HR and payroll processes.
- Bringing forth excellent customer service skills, strong organizational skills and the ability to communicate well with others.
- Strong proficiency in Namely HCM and HRIS (Namely, ADP) platforms.
- Expertise in Microsoft Word, Powerpoint, Excel (VLOOKUP, HLOOKUP, XLOOKUP, Macros, Data Filters, Data Sorting and Pivot Table etc).
Education
Masters in Commerce
Utkal University, India
Jun 2015 - Jun 2017
Specialization: Human Resource Management
Bachelors of Commerce
Utkal University, India
Jun 2010 - Jun 2013
Experience
Senior Payroll Consultant
Tata Consultancy Services, India
Jul 2018 - Dec 2024 • US Payroll and HCM
Worked as a Senior Payroll Consultant for an United States (US) based Human Resources (HR) software company.
- Managed payroll processing for multiple entities (200+ companies) on a weekly and semi-monthly basis and advised on payroll & tax related matters.
- Manage the Namely HRIS and HCM platform, ensuring accuracy and efficiency in employee records, job data, and organizational structures.
- Transitioned payroll processes from ADP to Namely platform.
- Analyze and prepare payroll reports. Implemented a new payroll processing system that reduced errors by 15%.
- Collaborated with HR and managers to manage employee benefits and insurance plans.
- Ensured accurate and timely processing of payroll and related tax filings for those companies e.g SUI & SIT tax filing.
- Performed various data integrity and enrollment/eligibility audits. Researched and resolved issues identified through those routine audits.
- Analysed and reconciled discrepancies and submitted retroactive eligibility changes.
- Lead various process interventions for streamlining them. Analyze and improve business processes for efficiency and integration compatibility.
Business Analyst - Payroll & HR Operations
Tata Consultancy Services, India
Apr 2014 - Jul 2018 • UK Payroll and Benefits
As a Business Analyst for a United Kingdom (UK) based banking client, administered employee payroll including bonus, health insurance, pension and day to day HR operations.
- Oversee compensation reviews, bonus programs and job grading structures.
- Manage the monthly payroll and pension administration process.
- Serve as the primary contact for employee inquiries regarding payroll, benefits, pension and leave policies.
- Compare pension plans and verify social security eligibility.
- Support annual salary, bonus review and performance appraisal processes, providing accurate data.
- Process timesheet and leave requests and ensure compliance with applicable laws and company policies.
- Prepare periodic statement reports for issued social security benefits.
- Managed special requests on an ad hoc basis.